A Quality Rating Scale for Patients in Complex Situations (Qualsoprim_2)

Regional University Hospital Center (CHRU)

Status: Completed

Conditions: Patients in Complex Situations

Treatments: Other: Questionnaire

Study type: Observational

Funder types: Other

Identifiers

NCT03886285

29BRC19.0019

Details and patient eligibility

About

The prevalence of multimorbid patients and complex care is increasing in France and elsewhere in the world. It concerns 60% of the over 65 years old. Comprehensive care, the involvement of the patient and his caregivers appear as the solutions for the management of these new care situations. The structures of multi-professional grouping, developing a coordinated exercise (GECO), appear as the privileged place to take care of these patients. These structures become the main place of exercise in France (improved working conditions for professionals, financial incentives, public policy, etc.); they have shown their ability to formulate patient care protocols, to produce coordinated exercise, to better involve the patient and caregivers in their care. The question of improving the quality of care arises. To date, there is no data on the subject apart from some evaluations mainly medico-economic.

The patient's place in the evaluation showed his interest with the existence of a proven correlation between patient satisfaction in particular and his compliance and health outcomes.

Enrollment: 500 patients

Sex: All

Ages: 18 to 90 years old

Volunteers: No Healthy Volunteers

Inclusion criteria

• Patient followed in the primary care center, able to participate, speaking and understanding French, and being in a complex care situation, benefiting from a multi-professional care (at least two professionals different from the center including the general practitioner).

Exclusion criteria

• Patient not in a complex care situation
• Patient followed only by the general practitioner of GECO
• Refusal of participation