Ambient AI for Provider Well-Being

University of Wisconsin (UW)

Status: Completed

Conditions: Healthcare Provider Well-being

Treatments: Other: Artificial Intelligence

Study type: Interventional

Funder types: Other

Identifiers

NCT06517082

A534285 (Other Identifier)

Protocol Version 7/7/2024 (Other Identifier)

2024-1028

Details and patient eligibility

About

The goal of this clinical trial is to learn whether using Ambient Artificial Intelligence for provider documentation will enhance provider well-being and improve documentation quality.

Participants will complete their documentation using the Ambient AI software.

Full description

Provider documentation of patient visits is a time-consuming activity that extends throughout the workday and often continues outside office hours. This ongoing clerical burden negatively impacts provider well-being, contributing to burnout and job dissatisfaction.

To address these challenges, the researchers propose to test the effectiveness of the Ambient AI tool in improving provider fulfillment and note documentation efficiency. The overarching goal is to leverage AI technology to enhance provider well-being and documentation quality.

Enrollment: 66 patients

Sex: All

Ages: 18 to 70 years old

Volunteers: Accepts Healthy Volunteers

Inclusion criteria

• Healthcare Provider in the UW Health Outpatient Clinic Setting
• Willingness to engage and use ambient technology
• Owns an Apple mobile device, as the software is accessible only on this platform
• Adult (greater than 18 years)
• English or Spanish speaking
• Completed the training and in-servicing required to use the tool
• Providing outpatient care to no less than 20 encounters on a weekly average

Exclusion criteria

• Planned leave in 6 weeks following randomization
• Not registered onto Epic's mobile Haiku system for access
• Enrolled in a virtual scribe program and not willing to leave the program

Trial design

Primary purpose: Health Services Research

Allocation: Randomized

Interventional model: Parallel Assignment

Masking: None (Open label)

---

66 participants in 3 patient groups

Ambient Listening Group 1

Experimental group

Description:

Participants randomized to this arm will start using Ambient AI at week 7.

Treatment:

Other: Artificial Intelligence

Ambient Listening Group 2

Experimental group

Description:

Participants randomized to this arm will start using Ambient AI at week 13.

Treatment:

Other: Artificial Intelligence

Ambient Listening Group 3

Experimental group

Description:

Participants randomized to this arm will start using Ambient AI at week 19.

Treatment:

Other: Artificial Intelligence