Artificial Intelligence (AI) Technology May Help Patients to Understand Bowel Preparation Better Before They go for Colonoscopy.This Study Attempts to Leverage AI Chatbot in Counselling Patients to Improve Bowel Cleanliness, Reduce Anxiety as Well as Increase Procedural Satisfaction

National University of Malaysia

Status: Not yet enrolling

Conditions: Bowel Preparation Quality; Colon Polyps and Adenomas; Artificial Intelligence (AI); Colorectal Cancer Screening

Treatments: Procedure: Traditional counselling study arm; Procedure: AI chatbot study arm

Study type: Interventional

Funder types: Other

Identifiers

NCT06905782

JEP-2025-035

Details and patient eligibility

About

Traditional pre-colonoscopy counselling requires significant time from healthcare workers to explain procedures, limiting efficiency and patient turnover. Inadequate bowel preparation exacerbates this issue, leading to repeat procedures and increased costs. However, no study has yet evaluated the effectiveness of AI in improving the Boston Bowel Preparation Scale (BBPS) for colonoscopy preparation. By addressing this gap, AI chatbots could provide personalized guidance, reduce healthcare worker burden, improve preparation quality, and enhance patient experience.This research attempts to evaluate the effectiveness of using Artificial intelligence (AI) chat bot to improve bowel preparation, anxiety level and patient's satisfaction among colonoscopy patients in Hospital Tuanku Muhriz (HCTM), compared to conventional instructions

Enrollment: 96 estimated patients

Sex: All

Ages: 18 to 75 years old

Volunteers: Accepts Healthy Volunteers

Inclusion criteria

• All scheduled colonoscopy with indication
• Adequate digital literacy
• Adequate language literacy with Malay and English language

Exclusion criteria

• Patients with memory impairment due to previous stroke, dementia or Alzheimer's disease
• Diagnosed with clinical anxiety

Trial design

Primary purpose: Diagnostic

Allocation: Randomized

Interventional model: Parallel Assignment

Masking: Single Blind

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96 participants in 2 patient groups

Artificial Intelligence (AI) Chatbot

Experimental group

Description:

Patient's who will be interacting with AI chatbot for bowel preparation counselling

Treatment:

Procedure: AI chatbot study arm

Procedure: Traditional counselling study arm

Conventional counselling by healthcare workers

Other group

Description:

Patients receiving conventional way of counselling for bowel preparation before colonoscopy

Treatment:

Procedure: AI chatbot study arm

Procedure: Traditional counselling study arm