Assessing Satisfaction With Contraceptive Counseling Using Telephone Versus Video Telehealth Visits

The Washington University

Status: Enrolling

Conditions: Contraception; Health Care Utilization

Treatments: Other: Contraceptive Counseling

Study type: Interventional

Funder types: Other

Identifiers

NCT05317468

202203067

Details and patient eligibility

About

The Contraceptive Choice Center (C3) will compare the patient experience between patients receiving contraceptive counseling using a telephone versus video telehealth model.

Full description

The Contraceptive Choice Center (C3) will offer contraceptive counseling to patients via telehealth. Participants will be randomized to receive counseling via video or telephone. We will compare patient satisfaction with contraceptive counseling, receipt of desired contraceptive method, and identification of barriers with technology use.

Enrollment: 200 estimated patients

Sex: Female

Ages: 14+ years old

Volunteers: No Healthy Volunteers

Inclusion criteria

• Able to speak and read English
• Access to video-capable technology

Exclusion criteria

• Incarceration
• Unable to provide informed consent secondary to language barrier or cognitive limitation

Trial design

Primary purpose: Health Services Research

Allocation: Randomized

Interventional model: Parallel Assignment

Masking: None (Open label)

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200 participants in 2 patient groups

Video

Experimental group

Description:

Patients will complete contraceptive counseling using a video-based platform. Patients and counselors will have an audio and video connection.

Treatment:

Other: Contraceptive Counseling

Telephone

Experimental group

Description:

Patients will complete contraceptive counseling on a telephone call. Patients and counselors will have an audio connection only.

Treatment:

Other: Contraceptive Counseling