Chat-based Instant Messaging Support Health Education Program

National Taiwan Normal University

Status: Completed

Conditions: Chronic Kidney Disease

Treatments: Device: Chatbot Little K Nurse

Study type: Interventional

Funder types: Other

Identifiers

NCT05665517

109-E-04

Details and patient eligibility

About

The purpose of this study is to explore the effectiveness of a CKD-specific chatbot-based instant messaging support health education (CIM-SHE) program and determine its user evaluation by CKD patients.

A pre- and post-study design was employed and 60 patients were invited to join a three-month program for chronic kidney disease health education; 55 successfully completed the intervention. Data were collected from April to November, 2020, using a structured questionnaire. Paired t-tests and generalized equation estimation were used to examine the intervention effectiveness and users' evaluation.

Enrollment: 55 patients

Sex: All

Ages: 20+ years old

Volunteers: No Healthy Volunteers

Inclusion criteria

1. adults over 20 years old
2. diagnosed chronic kidney disease
3. the ability to operate technologies
4. intact cognition

Exclusion criteria

Who was undergoing kidney dialysis, unconsciousness, dementia, or any other mental illness.

Trial design

Primary purpose: Health Services Research

Allocation: N/A

Interventional model: Single Group Assignment

Masking: None (Open label)

---

55 participants in 1 patient group

Chatbot Little K Nurse

Experimental group

Description:

The CKD chat-based instant messaging support health education system in this study was named "Chatbot Little K Nurse" and connected to the Line platform to set up a one-to-one line. K stands for "kidney." Each group contained three parties: patients with CKD (participants ), Chatbot Little K Nurse (virtual), and an instructor (health teacher) for an enhanced intervention. According to the handbook of CKD health management by the Health Promotion Administration (2018b) and the CKD Clinical Diagnosis and Treatment Guidelines for literature investigation in Taiwan, 350 groups of question-and-answer (Q\&A) corpora were formed.

Treatment:

Device: Chatbot Little K Nurse