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Community to Clinic Linkage Program at SFGH (CCLiP@SFGH)

University of California San Francisco (UCSF) logo

University of California San Francisco (UCSF)

Status

Completed

Conditions

Child Health Care Status
Caregiver Satisfaction and Connectedness to Clinic
Family's Connection to Community Resources and Public Benefits

Treatments

Other: Pediatric Primary Care Intervention
Other: Pediatric Urgent Care Intervention

Study type

Interventional

Funder types

Other

Identifiers

NCT01939704
13-11628

Details and patient eligibility

About

It is increasingly clear that the environment in which a child lives, plays, and goes to school has a significant impact on their health. With the implementation of a Community to Clinic Linkage Program (CCLiP) in the SFGH Pediatrics Clinics, we will routinely address Social Determinants of Health when families present. We will randomize patients to receive either the CCLiP intervention or standard of care. We will evaluate programmatic outcome, health care utilization data and return on investment data. We hypothesize that by addressing the environmental and social factors that contribute to health within the setting of the medical home, we will be able to better connect families to community resources, enable more appropriate use of healthcare resources, improve health status, and enhance patient satisfaction.

Full description

We are proposing a 4-arm, 18 month randomized control clinical trial to address social determinants of health, improve health status and health care satisfaction, and change health care utilization patterns in the Pediatric Urgent Care and Primary Care Clinics at San Francisco General Hospital. We will compare our CCLiP protocol to standard of care in both the Pediatric Primary Care Clinic & Urgent Care. All arms (intervention and control) include a baseline survey including social needs assessment, health care status, health care satisfaction and health care utilization assessment; and two telephone-based follow up surveys at 3 and 6 months. Patients in the intervention arms (whether in urgent care or primary care) will receive a maximum of 3 months of intervention protocol which includes a 30 minute on-site intervention at time of enrollment in addition to twice monthly follow-up phone calls for up to 3 months to help address social needs. Patients in all arms will receive 3 and 6-month follow up surveys.

Enrollment

1,809 patients

Sex

All

Ages

18+ years old

Volunteers

Accepts Healthy Volunteers

Inclusion criteria

  • English or Spanish Speaking
  • Parent/caregiver accompanying an SFGH Primary Care or Urgent Care Clinic patient 0-17 years old
  • Consenting adult over or equal to 18 years old

Exclusion criteria

  • Non-English or non-Spanish speaking caregiver
  • Caregiver under age 18
  • Caregiver accompanying patient is not familiar with the child's living situation
  • Family participated in study previously
  • Non-San Francisco resident
  • Foster child or child in clinic for a child protective clearance exam

Trial design

Primary purpose

Supportive Care

Allocation

Randomized

Interventional model

Parallel Assignment

Masking

None (Open label)

1,809 participants in 4 patient groups

Pediatric Primary Care Control
No Intervention group
Description:
Baseline survey with a social needs assessment, health care status, health care satisfaction and health care utilization assessment and two telephone-based follow up surveys at 3 and 6 months.
Pediatric Urgent Care Control
No Intervention group
Description:
Baseline survey with a social needs assessment, health care status, health care satisfaction and health care utilization assessment and two telephone-based follow up surveys at 3 and 6 months.
Pediatric Primary Care Intervention
Experimental group
Description:
Baseline survey that includes social needs assessment, health care status, health care satisfaction and health care utilization assessment; 30 minute on-site intervention, twice monthly follow-up phone calls for up to 3 months to help address social needs
Treatment:
Other: Pediatric Primary Care Intervention
Pediatric Urgent Care Intervention
Experimental group
Description:
Baseline survey that includes social needs assessment, health care status, health care satisfaction and health care utilization assessment; 30 minute on-site intervention, twice monthly follow-up phone calls for up to 3 months to help address social needs
Treatment:
Other: Pediatric Urgent Care Intervention

Trial contacts and locations

1

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Data sourced from clinicaltrials.gov

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