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Effect of Modality on Discharge Instruction in Patients Receiving Outpatient Antibiotic Prescriptions From the Emergency Department

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Hennepin Healthcare

Status

Completed

Conditions

Modality of Discharge Instructions

Treatments

Other: Voicemail
Other: Text Message

Study type

Interventional

Funder types

Other

Identifiers

NCT01775969
11-3329

Details and patient eligibility

About

Outpatient antibiotics are frequently prescribed from the emergency department, and limited health literacy may impact compliance with recommended treatments. The investigators are looking to determine if patient preference for multimodality discharge instructions for outpatient antibiotic therapy varies by health literacy level, and if modality effected patient-reported antibiotic compliance and 72-hour antibiotic pick-up.

Full description

This is a prospective randomized trial that includes consenting patients discharged with outpatient antibiotics. Health literacy is assessed using a validated health literacy assessment, the Newest Vital Sign (NVS). Patients are randomized to a discharge instruction modality: 1) standard of care, typed and verbal medication and case-specific instructions; 2) standard of care plus text messaged instructions sent to the patient's cell phone; or 3) standard of care plus voicemailed instructions sent to the patient's cell phone. Antibiotic pick-up is verified with the patient's pharmacy at 72 hours. Patients are called at 30 days to determine antibiotic compliance.

Enrollment

2,874 patients

Sex

All

Volunteers

No Healthy Volunteers

Inclusion criteria

  • Emergency department patient being prescribed an outpatient antibiotic or the parent of a patient under the age of 18 being prescribed on outpatient antibiotic

Exclusion criteria

  • Doesn't have a cell phone that can receive text messages and voicemail messages
  • Unable to provide informed consent
  • Prisoners

Trial design

Primary purpose

Health Services Research

Allocation

Randomized

Interventional model

Parallel Assignment

Masking

None (Open label)

2,874 participants in 3 patient groups

Standard of Care
No Intervention group
Description:
Written discharge instructions only
Text Message
Experimental group
Description:
Written discharge instructions plus a text message with antibiotic prescription instructions
Treatment:
Other: Text Message
Voicemail
Experimental group
Description:
Written discharge instructions plus a voicemail with antibiotic prescription instructions
Treatment:
Other: Voicemail

Trial contacts and locations

1

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Data sourced from clinicaltrials.gov

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