Effect of Post-discharge Phone Calls on Patient Outcomes
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Details and patient eligibility
About
The purpose of this study is to determine whether a post-discharge telephone call to general medical patients discharged home will improve quality of care and adherence, and reduce hospital readmission.
Full description
Currently, discharge from hospital in many institutions is a confusing process for patients filled with uncertainty and potential for harm. For instance, 1 in 5 discharges results in a post discharge adverse event, many of which are related to medication errors. These may lead to serious harm and possibly require readmission to hospital. Telephone follow-up calls after discharge has been studied in small single-center trials and as a part of a coordinated, multi-layered discharge process but its direct effectiveness is not known. Understanding the impact of this simple intervention on patient outcomes is an important step towards improving patients' discharge from hospital.
Enrollment
Sex
Ages
Volunteers
Inclusion criteria
- Admission to internal medicine ward
- Discharged to home
- Must have telephone access
Exclusion criteria
- Discharged to care facility
- Lack of telephone access
Trial design
334 participants in 2 patient groups
Trial contacts and locations
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Data sourced from clinicaltrials.gov
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