Effect of Varied Outreach Methods on Appointment Scheduling, Appointment Completion, and Receipt of MMR Vaccination
Status
Completed
Conditions
Preventable Disease, Vaccine
Health Care Utilization
Treatments
Other: 1 personal contact attempt
Other: 1 automated message
Other: No personal contact attempt
Other: 2 automated messages
Details and patient eligibility
About
Our objective is to determine the effectiveness of varied outreach methods (e.g. automated reminder calls/text messages with or without personalized calls/texts) to children age 12-14 months or 4 years old who are due for a WCC visit and don't have one scheduled in the next 45 days on the outcomes of appointment scheduling, appointment completion, and receipt of the MMR vaccination.
Enrollment
1,312 patients
Sex
All
Ages
12 months to 4 years old
Volunteers
No Healthy Volunteers
Inclusion criteria
- Age: 12-14 months old OR 4 years old
- Has not yet received first MMR (for 12-14 month olds) OR second MMR (for 4 year olds)
- Has not had a well child check in past 365 days (for 4 year olds)
- No appointment scheduled in the next 45 days
- Parent preferred language = English or Spanish
Exclusion criteria
- Phone number not available in electronic medical record
Trial design
Primary purpose
Health Services Research
Allocation
Randomized
Interventional model
Factorial Assignment
Masking
Single Blind
1,312 participants in 4 patient groups
Arm 1
Experimental group
Treatment:
Other: No personal contact attempt
Other: 1 automated message
Arm 2
Experimental group
Treatment:
Other: 2 automated messages
Other: No personal contact attempt
Arm 3
Experimental group
Treatment:
Other: 1 automated message
Other: 1 personal contact attempt
Arm 4
Experimental group
Treatment:
Other: 2 automated messages
Other: 1 personal contact attempt
Trial contacts and locations
1
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Data sourced from clinicaltrials.gov
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