Effectiveness of Mobile-phone Career Competencies Intervention for Malaysian Public Sector Managers

University of Putra Malaysia (UPM)

Status: Completed

Conditions: Competence; Competency-Based Education

Treatments: Behavioral: Mobile Career Competencies Intervention

Study type: Interventional

Funder types: Other

Identifiers

NCT04822714

UPM

Details and patient eligibility

About

This study aims to evaluate the effectiveness of a user and expert centric mobile phone-based career intervention program of career competencies among Malaysian public managers.

Full description

This study aims to evaluate the effectiveness of a user and expert centric mobile phone-based career intervention program of career competencies among Malaysian public managers. In this study, the Social Cognitive Career Theory (SCCT) is adopted as the framework to develop mobile phone-based intervention for career competencies. There is two phases in the study whereby in Phase 1, a qualitative approach developing the components in the career intervention module and mobile phone application features. Phase 2 that evaluates the mobile phone-based career intervention program. Validation will be conducted to meet the objectives of (i) the usability of the mobile communication career intervention application (survey), and (ii) evaluation of the effectiveness of the intervention program for career competencies delivered through mobile phone application (randomized controlled trial). The primary outcome of this study is career competencies. The career competencies score will be compared between participants in the intervention and control group at the baseline, and follow-ups at week four and week 12 respectively, using mixed design ANOVA.

Enrollment: 70 patients

Sex: All

Volunteers: Accepts Healthy Volunteers

Inclusion criteria

• Must be Administrative and Diplomatic Officers (ADO) who use mobile application (Android)
• Must be in Grade 41
• Informed consent obtained

Exclusion criteria

• The officer that use IPhone
• The officer that involved in disciplinary issues

Trial design

Primary purpose: Treatment

Allocation: Randomized

Interventional model: Parallel Assignment

Masking: Single Blind

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70 participants in 2 patient groups

Mobile Career Competencies Intervention

Experimental group

Description:

The intervention protocol has five main components and is designed in English language. The first component consists of an educational session. The second component focuses on one's reflection on motivation and qualities. The third component assists users in working out strategies with others. The fourth component prompts users to reflect on and narrate their emerging career stories through goal-setting identification activities. The fifth component includes the government's human resource practices, training programs offered, and policies. The fourth and fifth component require users to reflect on their work exploration and career control career competencies.

Treatment:

Behavioral: Mobile Career Competencies Intervention

Waitlist control

No Intervention group

Description:

Waitlist control group attended work and basic training from the organization as usual. They only receive the mobile intervention after the intervention group completing of the intervention.