Electronic Triggers: Messaging After A1C EHR Alert

NYU Langone Health

Status: Completed

Conditions: Diagnostic Tests; Hemoglobins

Treatments: Behavioral: MyChart message

Study type: Observational

Funder types: Other

Identifiers

NCT04869319

QI-A1C

Details and patient eligibility

About

Studying subjects with HbA1C tests >10 and no follow-up test within 6 months and appointments scheduled in the next 60 days from data run date. Subjects who receive intervention message may be more likely to follow up with their provider to schedule a follow up HbA1C test.

Enrollment: 2,403 patients

Sex: All

Ages: 18 to 100 years old

Volunteers: No Healthy Volunteers

Inclusion criteria

• MyChart active patients with HbA1C tests >10 and no follow-up test within 6 months and no appointments scheduled in the next 60 days from data run date

Exclusion criteria

• Patients with a scheduled appointment within 60 days from time algorithm is run; hospital encounters; non English or Spanish patients as indicated by primary language in Epic

Trial design

2,403 participants in 2 patient groups

MyChart message

Description:

MyChart message subjects with high A1C blood tests to help manage their diabetes and prevent some of the complications caused by high sugars. The message recommends that they schedule a visit with their doctor who can recheck the blood test and help get their diabetes under control.

Treatment:

Behavioral: MyChart message

No MyChart message

Description:

No message