Enrollment Barriers, Procedural Denials, and Loss of Medicaid Coverage

University of Wisconsin (UW)

Status: Withdrawn

Conditions: No Medicaid Coverage

Study type: Observational

Funder types: Other

Identifiers

NCT06342388

Protocol Version 3/20/2024 (Other Identifier)

A538500 (Other Identifier)

2024-0427

SMPH/POP HEALTH SCI/POP HLTH (Other Identifier)

Details and patient eligibility

About

The goal of this study is to try new outreach methods to improve access to Medicaid for those who lost Medicaid for procedural reasons. The main questions it aims to answer are:

1. How does a live phone call from a Navigator impact Medicaid enrollment among people who lost Medicaid coverage for procedural reasons?
2. What is the effectiveness of outreach using a live call rather than a pre-recorded call?

Sex: All

Ages: 65+ years old

Volunteers: No Healthy Volunteers

Inclusion criteria

• Eligible for Medicaid
• Lost Medicaid coverage between June 2024 and November 2025

Exclusion criteria

• Preferring a language other than English, Spanish, or Hmong
• No working phone number

Trial design

0 participants in 3 patient groups

Live Outreach

Description:

People in this cohort will receive a live outbound call from a Navigator

Pre-recorded Outreach

Description:

People in this cohort will receive a pre-recorded outbound call providing a hotline number

No outreach

Description:

People in this cohort will not receive outreach of any kind