Equitable Access to COVID-19 Vaccines

Mayo Clinic

Status: Completed

Conditions: Covid19

Treatments: Behavioral: Interactive or 2-way SMS delivery of information; Behavioral: Personalized text message delivery of information; Behavioral: SMS delivery of information

Study type: Interventional

Funder types: Other

Identifiers

NCT04952376

21-002939

Details and patient eligibility

About

This study will deploy a multimodal pragmatic intervention to improve vaccine uptake in priority populations and address vaccine hesitancy to improve access by using a proactive organized population-based outreach leveraging health information technology with tailored navigation support to address mistrust and social barriers.

Full description

This study will deploy a multimodal pragmatic intervention to improve vaccine uptake in priority populations through a proactive organized population-based outreach approach. It will leverage health information technology with tailored navigation support to address mistrust and social barriers. Study key objectives are to:

1. conduct a survey of patients to assess and track barriers, intent, and sources of information on COVID vaccine over time.

2. Determine whether a primary care physician (PCP) endorsement with or without interactive digital communication plus navigation is more effective in promoting uptake of COVID-19 vaccine than general messages from the clinic. Patients will be randomized to one of three arms:

   1. Arm 1: Message about vaccine availability delivered by SMS advising patients to make an appointment.
   2. Arm 2: Same as Arm 1 but delivered as a personalized message text from the PCP.
   3. Arm 3: Same as Arm 2 plus a interactive 2-way SMS options.

Enrollment: 1,722 patients

Sex: All

Ages: 18+ years old

Volunteers: Accepts Healthy Volunteers

Inclusion and exclusion criteria

Inclusion Criteria: 18 years and older, receiving care at Adelante Healthcare and not vaccinated or already scheduled for vaccination through the health center's appointment system Exclusion Criteria: Patient younger than 18 or who have been previously or are selected for vaccination during or prior to the week of study enrollment

Trial design

Primary purpose: Prevention

Allocation: Randomized

Interventional model: Parallel Assignment

Masking: None (Open label)

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1,722 participants in 3 patient groups

Short message service (SMS)

Active Comparator group

Description:

Subjects will receive vaccine availability and appointment information via SMS.

Treatment:

Behavioral: SMS delivery of information

Personalized text message

Experimental group

Description:

Subjects will receive vaccine availability and appointment information via a personalized message text from the primary care provider (PCP).

Treatment:

Behavioral: Personalized text message delivery of information

Interactive or 2-way SMS

Experimental group

Description:

Subjects will receive vaccine availability and appointment information via interactive 2-way SMS options.

Treatment:

Behavioral: Interactive or 2-way SMS delivery of information