Evaluation of Behavioral Health-Virtual Patient Navigation Team (BH-VPN)
Status
Conditions
Treatments
Details and patient eligibility
About
Patients who present to one of the participating EDs with a telepsychiatric consult performed will be treated and followed per the behavioral health virtual patient navigation pathway (BH-VPN) or usual care. The BH-VPN is inclusive of several components which will all be consistently applied to patients randomized to the intervention, as well as having access to behavioral health trained patient navigators. These key components are often deployed inconsistently as a part of usual care, but per the intervention, will be completed in totality for subjects who are assigned to and participate in the BH-VPN plan.
This study includes a qualitative sub-study to measure perceptions of the impact of the BH-VPN on readmission rates and patient outcomes, experiences with the services provided by the BH-VPN, and provider and clinician ideas for how to improve the services provided by the BH-VPN.
Enrollment
Sex
Ages
Volunteers
Inclusion criteria
- Present at a participating ED
- Completed telepsychiatric consult as captured in the EMR
- Completed telepsychiatric consult Monday - Friday during Navigator's potential hours of operation.
Exclusion criteria
- None per the protocol
Trial design
Primary purpose
Allocation
Interventional model
Masking
637 participants in 2 patient groups
Trial contacts and locations
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Data sourced from clinicaltrials.gov
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