Harnessing Health IT to Promote Equitable Care for Patients with Limited English Proficiency and Complex Care Needs

Mayo Clinic

Status: Completed

Conditions: Artificial Intelligence

Treatments: Other: Complexity score and implementation

Study type: Interventional

Funder types: Other

Identifiers

NCT05860777

22-002926

Details and patient eligibility

About

This is a pragmatic trial that will measure if the use of AI to identify patients with complex care needs and language barriers, as well as active reaching out to clinicians to offer the use of interpreter services will improve the frequency of interpreter use and reduce the time to first interpreter use

Enrollment: 1,923 patients

Sex: All

Ages: 18+ years old

Volunteers: No Healthy Volunteers

Inclusion criteria

• Adults with limited English proficiency and requiring an interpreter and having complex medical care needs (includes admitted to the ICU, prolonged hospital stay, requiring palliative care)
• Have research authorization

Exclusion criteria

• Do not require an interpreter

Trial design

Primary purpose: Health Services Research

Allocation: Randomized

Interventional model: Crossover Assignment

Masking: None (Open label)

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1,923 participants in 2 patient groups

Control

No Intervention group

Description:

This is the control group who receive standard of care

Intervention

Experimental group

Description:

This is the group in units who are identified via AI model and in which interpreter services are actively reaching out to clinicians

Treatment:

Other: Complexity score and implementation