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This study aims to examine the effectiveness of three different ways of helping patients attend their recommended eye care appointments.
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The three ways are 1) usual care, which involves a standard reminder letter; 2) automated telephone calls, which utilizes a machine to automatically call patients one month prior to their recommended follow-up date; 3)personalized telephone calls, which utilizes a staff member to personally call patients and offer them the opportunity to schedule at the time of the telephone call.
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100 participants in 3 patient groups
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Data sourced from clinicaltrials.gov
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