Increasing Patient Experience Survey Responses

NYU Langone Health

Status: Completed

Conditions: Patient Satisfaction

Treatments: Other: Thank you card

Study type: Observational

Funder types: Other

Identifiers

NCT04994366

QI-NYUPatientExperience

Details and patient eligibility

About

This project aims to evaluate the effect of thank you cards on patient experience survey response rate.

Enrollment: 929 patients

Sex: All

Volunteers: No Healthy Volunteers

Inclusion criteria

• All patients who have been discharged from the designated hospital units during the study period

Exclusion criteria

• N/A

Trial design

929 participants in 2 patient groups

Intervention Group

Description:

The cohort receiving Thank you cards during their stay.

Treatment:

Other: Thank you card

Control Group

Description:

The cohort not receiving thank you cards during their stay.