Provider-Patient Communication Coaching
Status
Conditions
Treatments
Details and patient eligibility
About
To examine the effect of a coaching intervention on provider burnout and communication
Full description
The investigator will recruit providers at Duke University and randomly assign them to receive (1) a communication coaching intervention or (2) a waitlist intervention. The investigator will survey all providers at Baseline and Follow Up. Providers randomized to the intervention arm will attend face-to-face meetings with study coaches, and have some of their encounters with patients shadowed by a coach or audio recorded. Providers will obtain verbal consent from patients to participate in the study (i.e. have their encounter shadowed or audio recorded). Providers will then be provided feedback by coaches on their communication during these encounters. Providers randomized to the waitlist intervention arm will be offered the option of receiving this intervention after they complete the follow up survey.
Enrollment
Sex
Ages
Volunteers
Inclusion criteria
- Providers and patients at Duke University Medical Center
Exclusion criteria
- Younger than 18
- non-English speaking
Trial design
Primary purpose
Allocation
Interventional model
Masking
859 participants in 2 patient groups
Trial contacts and locations
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Data sourced from clinicaltrials.gov
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