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Study of the Effect on Clinical Outcomes Using Secure Text Messaging

University of Pennsylvania logo

University of Pennsylvania

Status

Withdrawn

Conditions

Renal Failure
Diabetes
Copd
Congestive Heart Failure

Treatments

Device: Secure text messaging

Study type

Interventional

Funder types

Other

Identifiers

Details and patient eligibility

About

In this study, the investigators will conduct a randomized, controlled trial to evaluate the impact of offering mobile secure text messaging on clinical outcomes.

Full description

Inpatient health care providers such as physicians and nurses spend up to one-third of their time communicating with other health care providers. Many of these communications have shifted mediums from handwritten notes and face-to-face conversations to phone calls and paging systems. More recently the rapid adoption of smartphones has led to the use of mobile-enabled technologies using smartphones such as text messaging and email. While these technologies may offer ease and fit better within the clinical workflow, they often send patient information through unsecure cellular or internet connections. Mobile secure text messaging may address these issues by encrypting data and allowing for asynchronous or synchronous communication between individual providers or groups of providers. In this study, the investigators will conduct a randomized, controlled trial to evaluate the impact of offering mobile secure text messaging on clinical outcomes.

Sex

All

Ages

18+ years old

Volunteers

Accepts Healthy Volunteers

Inclusion criteria

  • Admission to one of the hospital floors or services in the study at the Hospital of the University of Pennsylvania

Exclusion criteria

  • Discharges against medical advice
  • Discharges to hospice

Trial design

Primary purpose

Health Services Research

Allocation

Randomized

Interventional model

Parallel Assignment

Masking

Single Blind

0 participants in 2 patient groups

Usual care
No Intervention group
Description:
Patients admitted to hospital floors without any other intervention.
Secure text messaging
Experimental group
Description:
Patients admitted to hospital floors on which physicians and other staff are able to communicate with each other (not to the patient) using mobile secure text messaging.
Treatment:
Device: Secure text messaging

Trial contacts and locations

1

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Data sourced from clinicaltrials.gov

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