Technology and Health Communication in Improving Health Outcomes in Patients Scheduled for Mammography

Temple University Health System (TUHS)

Status: Completed

Conditions: Healthy Subject; Female Breast Carcinoma

Treatments: Behavioral: Telephone-Based Intervention; Other: Questionnaire Administration

Study type: Interventional

Funder types: Other; NIH

Identifiers

NCT04290585

P30CA006927 (U.S. NIH Grant/Contract)

NCI-2015-02088 (Registry Identifier)

IRB13858 (Other Identifier)

Details and patient eligibility

About

This pilot clinical trial studies how well technology and health communication works in improving health outcomes in patients scheduled for mammography screening. The Mobile Mammography Screening Program provides a vital health service and it is important that all women scheduled for an appointment show-up to be screened. Technology and health communication may help decrease no-show rates among patients scheduled for mammography screening.

Full description

PRIMARY OBJECTIVES:

I. To decrease the mobile mammography unit no-show rate by sending text message appointment reminders to patients.

II. To assess the efficacy of the text message reminders at addressing the no-show rate by collecting satisfaction survey data from patients that received the texts and that came to their scheduled appointment.

OUTLINE:

Patients receive 1-2 text messages a few weeks before and 1 text message 24 hours before their mammography screening appointment. Patients also receive a phone call reminder as per standard practice.

Enrollment: 160 patients

Sex: Female

Volunteers: Accepts Healthy Volunteers

Inclusion and exclusion criteria

Inclusion Criteria:

• Appointment is at a participating location
• Has a cell phone that can send and receive text messages
• Agrees to receive the text messages
• Can read either English or Spanish
• Not yet sent text messages to 100 patients in community or corporate sites
• Scheduled at least 1 week prior to the appointment date
• PATIENTS FOR FOLLOW UP: come to their scheduled appointment
• PATIENTS FOR FOLLOW UP: received the text message reminders
• PATIENTS FOR FOLLOW UP: can read either English or Spanish

Trial design

Primary purpose: Health Services Research

Allocation: N/A

Interventional model: Single Group Assignment

Masking: None (Open label)

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160 participants in 1 patient group

Health Services Research (text message reminder)

Experimental group

Description:

Patients receive 1-2 text messages a few weeks before and 1 text message 24 hours before their mammography screening appointment. Patients also receive a phone call reminder as per standard practice.

Treatment:

Behavioral: Telephone-Based Intervention

Other: Questionnaire Administration