Testing the Efficacy of a Post-discharge Call Program on the Rate of Readmission

NYU Langone Health

Status: Completed

Conditions: Care Transitions

Treatments: Other: Post-discharge call

Study type: Interventional

Funder types: Other

Identifiers

NCT03683797

RCT post-discharge calls

Details and patient eligibility

About

NYU Langone Health patients receive a call from a clinical care coordinator after they are discharged from the hospital (within 1-3 days). The current study is testing the efficacy of this program.

Enrollment: 3,267 patients

Sex: All

Volunteers: No Healthy Volunteers

Inclusion criteria

• All patients discharged from NYU Langone Health who are eligible to receive a call from a clinical care coordinator after they were discharged from the hospital.

Exclusion criteria

• N/A

Trial design

Primary purpose: Health Services Research

Allocation: Randomized

Interventional model: Parallel Assignment

Masking: Double Blind

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3,267 participants in 2 patient groups

Post-discharge call

Experimental group

Description:

Patients in this arm will receive a call from a clinical care coordinator after they have been discharged from NYU Langone Health.

Treatment:

Other: Post-discharge call

No post-discharge call

No Intervention group

Description:

Patients in this arm will not receive a call from a clinical care coordinator after they have been discharged from NYU Langone Health.