The Application of Performance Improvement Principles to the Patient Throughput Process in an Adult Outpatient Pain Treatment Clinic

The University of Alabama at Birmingham

Status: Completed

Conditions: Chronic Pain

Treatments: Other: Performance Improvement Measures

Study type: Observational

Funder types: Other

Identifiers

NCT00888420

X080201003

Details and patient eligibility

About

This study is undertaken to assess and improve the existing patient flow, or so-called throughput process, in an adult outpatient pain treatment clinic.

Enrollment: 1,221 patients

Sex: All

Ages: 19+ years old

Volunteers: No Healthy Volunteers

Inclusion criteria

• 19-100 years of age.
• patient presenting to the UAB Highlands Pain Treatment Clinic for initial evaluation and treatment or subsequent follow-up evaluation and treatment.

Exclusion criteria

• <19 or >100 years of age
• a current prisoner

Trial design

1,221 participants in 2 patient groups

Medical Management

Description:

Patient satisfaction under current operational conditions

Interventional Management

Description:

Patient satisfaction under the PSDA (Plan, do, study, act) performance improvement measures

Treatment:

Other: Performance Improvement Measures