The Benefits of Telephone Follow-up (TFU)

Brandon University

Status: Enrolling

Conditions: Mental Health Issue

Treatments: Behavioral: Telephone Follow-up

Study type: Interventional

Funder types: Other

Identifiers

NCT04793282

BrandonU

Details and patient eligibility

About

This study will investigate the impact of a brief telephone follow-up following a mental health assessment in the emergency department. The purpose of the telephone call will be to provide psycho-education, clarify any questions and reinforce discharge planning.

Full description

This is a randomized controlled trial. The experimental group will receive a phone call within 72 hours of discharge to provide psycho education, clarify any questions they may have and to reinforce discharge plans made in the ED. The control group will not receive this phone call. Within 30 days of discharge, both groups will receive a phone call to collect data on treatment compliance including medication and follow-up adherence and if any additional visits to the Emergency Department were necessary.

Enrollment: 75 estimated patients

Sex: All

Ages: 18+ years old

Volunteers: Accepts Healthy Volunteers

Inclusion and exclusion criteria

Inclusion Criteria

• Discharged from the ED
• Age of majority
• Competent.

Exclusion Criteria

• Incompetent,
• Under 18
• Admitted to the hospital

Trial design

Primary purpose: Supportive Care

Allocation: Randomized

Interventional model: Parallel Assignment

Masking: Single Blind

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75 participants in 2 patient groups, including a placebo group

Control

Placebo Comparator group

Description:

Post-test satisfaction

Treatment:

Behavioral: Telephone Follow-up

Experimental

Experimental group

Description:

Treatment and satisfaction

Treatment:

Behavioral: Telephone Follow-up