The Development of Patient Experience With Nursing Care Scale

Fudan University

Status: Unknown

Conditions: Nurse-Patient Relations; Patient Experience

Treatments: Other: no intervention

Study type: Observational

Funder types: Other

Identifiers

NCT04999033

B2020-074R

Details and patient eligibility

About

Nurses are a vital and central part of the health care system, accounting for nearly half of the global health workforce and spending more time with patients than any other medical professionals. Patient experience with nursing care, as a process indicator, reflects the interpersonal aspects of care received and has an important impact on overall experience and satisfaction with hospital care. The results of the previous study showed that the most important predictor of patient satisfaction with hospitals was patient experiences with nursing care.

Since nurses are so deeply and widely involved in patients' care, an instrument with a clear conception definition, systematically developed and psychometrically validated will be extremely valuable in measuring patient experience with nursing care, so as to collect and analyze patient feedback toward nursing services, and push the quality improvement according to the preferences, needs and values of the healthcare recipients.

This study, therefore, aimed to develop construct and validate a comprehensive and internally consistent instrument to measure patient experience with nursing care in the Chinese hospital setting.

Enrollment: 1,000 estimated patients

Sex: All

Ages: 18 to 80 years old

Volunteers: No Healthy Volunteers

Inclusion criteria

1. had been hospitalized for 2 days or more;
2. able to speak and understand Chinese.

Exclusion criteria

patients with cognitive impairment.

Trial design

1,000 participants in 1 patient group

Inpatient

Description:

This study is a cross-sectional study and no intervention will be involved

Treatment:

Other: no intervention