Using Online Videos to Supplement Emergency Department Discharge Instructions

Sunnybrook Health Sciences Centre

Status: Completed

Conditions: Emergency Department Discharge Instructions; Instruction Videos

Treatments: Other: Video of ED discharge instructions for patient's ED discharge diagnosis

Study type: Interventional

Funder types: Other

Identifiers

NCT01361932

AFP-CA-01

Details and patient eligibility

About

This project will evaluate the effectiveness of 38 videos of discharge instructions for patients seen in, and discharged from, the emergency department (ED). The investigators will (1) assess how many ED patients chose view the website, and (2) interview patients who viewed a video, as well as those who didn't view a video (and therefore received standard care), to determine whether patients who viewed a video understood their diagnoses and discharge instructions better.

Enrollment: 133 patients

Sex: All

Volunteers: No Healthy Volunteers

Inclusion criteria

• Age > 16, or < 16 and accompanied by a legal guardian
• Has one of 38 ED discharge diagnoses
• Fluent in English, or caregiver fluent
• Has access to a computer, with internet access, in the next 4 days
• Has access to a telephone

Exclusion criteria

• Age < 16 when unaccompanied by a legal guardian
• Decreased level of consciousness at ED discharge (eg palliative patient)

Trial design

133 participants in 2 patient groups

Video of ED Discharge Instructions

Experimental group

Treatment:

Other: Video of ED discharge instructions for patient's ED discharge diagnosis

Control (usual standard of care)

No Intervention group