Written Communication in the Intensive Care Unit (WRITE)

Rush

Status: Completed

Conditions: Burnout; Communication; Satisfaction, Patient

Treatments: Other: Written Communication

Study type: Interventional

Funder types: Other

Identifiers

NCT05636371

22092704-IRB01

Details and patient eligibility

About

The goal of this study is to compare the experience of intensive care unit (ICU) families and care providers before and after the implementation of an approach whereby clinicians initiate written communication with families

The main questions it aims to answer are

1. Is ICU care-provider initiated written communication feasible and acceptable to participants?
2. Does ICU care-provider initiated written communication affect the experience of families and care providers?

Participants will complete surveys and participate in interviews during a 3 month pre-implementation phase and a 3 month post-implementation phase

Enrollment: 166 patients

Sex: All

Ages: 18+ years old

Volunteers: No Healthy Volunteers

Inclusion and exclusion criteria

Inclusion criteria (family members or surrogates)

• Self-identify as one of the patient's decision makers

Exclusion criteria (family members or surrogates)

• Cannot read or understand English
• Unwilling to participate in study procedures

Inclusion criteria for care providers (physicians, physician assistants, and nurses)

• Work during the day shift

Exclusion criteria for care providers (physicians, physician assistants, and nurses)

• None

Trial design

Primary purpose: Other

Allocation: N/A

Interventional model: Single Group Assignment

Masking: None (Open label)

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166 participants in 1 patient group

Written Communication

Experimental group

Description:

ICU care providers will initiate the process for providing written communication to families. Study investigators will facilitate the creation and distribution of written communication

Treatment:

Other: Written Communication